Are you passionate about the automotive industry? We are seeking an experienced and motivated Automotive Sales Associate to join our dynamic team!
This is an exciting opportunity to be part of a revolution in car buying with seamless, Amazon-like experience. Our mission is to create a hassle-free, transparent car-buying process that delights customers every step of the way.
About The Role
* You will work closely with our customer-focused team to provide exceptional service and ensure customer satisfaction throughout the sales process.
Key Responsibilities Include:
* Delighting and amazing customers with top-notch communication skills, professionalism, and going above and beyond to meet their needs.
* Building trust with customers by being timely, reliable, and communicative, and ensuring no problem is too hard to solve.
* Liasing closely with our customer operations team to ensure the right cars are ready for inspection and delivery.
* Conducting test drives with customers and guiding them through the car-buying process with confidence and ease.
Requirements
* A drive for success and a hunger to hit targets and achieve big things.
* Sales experience with previous face-to-face sales experience preferred but not essential.
* Flexibility, including working weekends on a rotating roster and adapting to a fast-paced environment.
* Tech-savviness with experience with CRM tools beneficial but not required.
* Customer champion skills, including being passionate about putting customers first and striving for 100% customer satisfaction.
* Team player skills, including thriving in a dynamic team setting and contributing to shaping the future of car sales in Australia.
* Start-up spirit, including embracing challenges and excitement, taking on various tasks, and helping grow the business.
* Self-starter skills, including taking initiative, working autonomously, and bringing tenacity to take the business from start-up to scale-up.
* Creative problem-solving skills, including thinking outside the box and finding solutions that wow customers.
* Car enthusiast skills (optional), including knowing one's way around cars and showcasing their features.