Are you looking for a new career as a service advisor in the automotive industry ?
We are looking for a Service Advisor to join and be a part of a respected and growing automotive group.
This position offers an opportunity to be a part of a family owned business that has a strong community focus all within a supportive work environment. If you're ready to make an impact and grow with a leading group of companies, then this role is for you.
About the role:
As a Service Advisor, you will be the frontline for customer service and sales, managing customer interactions, and performing general administration and office duties to ensure a high level of customer support.
* Provide customer service via phone and email.
* Make bookings for customers.
* Liaise face-to-face with customers.
* Collaborate with the service workshop and spare parts team members.
* Explain repairs to customers (knowledge training will be provided).
* Manage invoicing.
* Manage Work in Progress (WIP).
* Stay up to date with Manufacturer training and guidelines.
* Build ongoing professional relationships with customers.
What you will need:
In order to take up this great opportunity, the successful applicant will require the following skills and experience
* While not essential, 3+ years of experience in the automotive industry would be highly regarded.
* Strong data entry abilities coupled with meticulous attention to detail.
* Excellent leadership, communication, influencing, and interpersonal skills.
* The capability to successfully clear a police check.
What We Can Offer:
* 60K to 75K + Superannuation
* Permanent Job opportunity
* A supportive team environment
Your Next Steps:
If you feel you have the skills and experience to be a success in this role apply now with a current resume, for more information or a confidential discussion about your next career move
Please contact Jemma on ************@randstad.com.au or on 0467 962 ***.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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