About the Company
Our organization is a market leader in providing innovative solutions to over 4,000 real estate agencies throughout Australasia.
We are a passionate group of individuals who strive for excellence and continuous learning together. We have a unified vision and clear roadmap to achieving it.
About the Role
As a Service Specialist, you will be at the forefront of our business, delivering comprehensive support to real estate software and industry-related users.
Key Responsibilities:
* Provide technical solutions and identify escalation requirements.
* Liaise with other internal departments to resolve queries.
* Empower clients to resolve issues quickly and efficiently.
Requirements:
* Ability to effectively communicate technical information in simple terms.
* Ability to learn new software quickly.
* Strong analytical and problem-solving capabilities.
* Superb communication skills both written and verbal.
* Willingness to take initiative and seek direction as appropriate.
What You Will Get:
* A work-life balance.
* Flexible work practices, including remote work.
* A great team and organizational culture.
* Lots of company perks.
* The ability to grow your career into different areas of our business.