Description
Authentically You
Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
If you are passionate about curating bold and authentic experiences for our guests, creating memories for a lifetime, activating B&F programming, and leading a team of fun-loving individuals who go above and beyond to deliver exceptional experiences to our guests then this exciting role is for you.
JOB SUMMARY
The Living Room Bar Supervisor's primary responsibility includes managing the team and assigned shift operations within the Lobby Lounge. The Supervisor is expected to constantly strive to maximize talent and guest satisfaction, as well as revenues and profitability. Additional responsibilities include creating authentic guest experiences, managing the B&F reservations, maintaining hotel standards, training the talent, managing rosters and timesheets, and supporting the manager with any other tasks assigned.
Plays a significant role in the daily supervision of the Living Room Bar and the team, maintain sanitation standards, and assist talent and hosts on the floor during peak meal periods. Strives to continually improve guest and talent satisfaction. Determines training needed to accomplish goals, then implements plan.
CORE WORK ACTIVITIES
* Communicate effectively between Culinary and Front of House to ensure smooth and seamless service;
* Ensures compliance with all restaurant policies, standards, and procedures;
* Monitors alcohol beverage service in compliance with local laws;
* Strives to improve service performance and sets a positive example for guest relations;
* Assists Talent on the floor during meal periods and high demand times;
* Complete opening and closing duties including set up and cleaning of equipment;
* Monitors employees to ensure performance expectations are met;
* Provides feedback to Talent based on observation of service behaviors;
* Supervises restaurant and all related areas in the absence of the Restaurant Manager;
ENEFITS
* Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
* The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
* Discounts on food & beverage across all our hotels
* Recognition programs to keep you motivated
* Wellbeing & mindfulness programs to ensure you stay healthy
* Employee Assistance Program
* 'Great Places to Work' certified
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, Diversity Inc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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CTA TO LEARN MORE
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DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws