Requisition ID: REQ663753
Employment Type: Permanent Full Time, 38 hours per week
Remuneration: $66,608.03 - $68,817.27 per annum + 12% Superannuation + Salary Packaging + Flexible Working (subject to approval)
Location: Bankstown-Lidcombe Hospital
Applications close: 14/06/26
Contact: Felicity Rayner - Clinical Information & Records Supervisor on Felicity.Rayner@health.nsw.gov.au or via (02) 9722 8325
A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.
Achieve Something Great
Step into a role where your attention to detail and commitment to accuracy directly supports patient care and the smooth operation of clinical services.
* Contribute to high-quality healthcare by ensuring medical records are accurately processed, maintained, and accessible.
* Play a key role in supporting clinicians through timely retrieval and management of patient information.
* Build your expertise across electronic medical record systems (eMR) and Patient Administration Systems.
* Be part of a collaborative and supportive Clinical Information team in a fast-paced hospital environment.
* Strengthen your administrative and organisational skills while making a meaningful impact every day.
Are You the Right Fit?
We're looking for a proactive and reliable individual who thrives in a structured, detail-focused role within a busy healthcare setting.
* Strong attention to detail with a commitment to accuracy and confidentiality at all times.
* Proven ability to manage competing priorities and meet tight deadlines in a high-volume environment.
* Confidence using multiple computer systems and administrative platforms.
* Excellent communication and customer service skills, including handling phone and face-to-face enquiries.
* Are you aware of and acknowledge that this position requires the ability to work a 7-day rotating roster, covering mornings/afternoons/nights, weekends and Public Holidays?
Equal Employment Opportunity
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
* Demonstrated high level computer skills with experience in the MS Office Suite of products and patient administration systems including keyboarding skills.
* Proven ability to organise and prioritise workload and meet deadlines and demonstrated ability to work with accuracy and follow clearly outlined processes in a fast paced, high volume work environment.
* Effective communication (written and verbal), interpersonal customer service skills with the ability to communicate effectively with a wide range of customers.
* Demonstrated ability to work independently and as a team member under minimal supervision.
* Are you aware of and acknowledge that this position requires the ability to work a 7-day rotating roster, covering mornings/afternoons/nights, weekends and Public Holidays?
More Than Just a Job – Why Work With Us?
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part-time staff)
o One extra day off each month for full-time employees
* Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
* Temporary visa holders
o May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements
o All staff must meet NSW Health's vaccination and screening requirements before starting.
* Child Safe Employment
o South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
* Aboriginal Workforce
o For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
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