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New home advocate

Perth
Locale Homes
Posted: 15 June
Offer description

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New Home Advocate / New Homes Broker- $250,000 + OTE

Locale Homes is changing the way first home buyers build their dream homes. We are an independent, customer-first advocate, guiding our clients through the journey of sourcing finance, land, and builders. Our growing team of industry heavyweights is passionate about providing real advice, real choice, and an exceptional customer experience. We're committed to ensuring our customers make educated decisions when purchasing one of the most important and exciting investments of their lives.

We're new, agile, forward-thinking, and completely people-centric. Our team members are empowered to be real change agents in the industry and have a voice in shaping the way our business operates. We are unwaveringly motivated to create the best workplace in the industry while delivering a value proposition for our customers that is unrivalled. As part of this journey, we're seeking positive, proactive, and strategic individuals to join us in revolutionizing the home-buying process.

As aNew Home Advocate / Broker, your role will be to connect with customers, understand their aspirations, and guide them through the process of securing their dream home. You will formulate tailored strategies, including budgeting, finance, and planning, to make homeownership a reality for our customers. Throughout the process, we remain customer-centric, act with integrity, and lean on our values to ensure the best outcomes for every client.

About the Role:

* Execute our streamlined process to educate, inspire, and motivate customers to achieve their homeownership goals.
* Manage inbound enquiries, connect via phone, text, and email, and optimise all opportunities.
* Maintain an up-to-date CRM pipeline to deliver a clear and professional customer journey.
* Build rapport with customers, demonstrate Locale's unique selling proposition, and establish long-term partnerships.
* Stay informed on market trends, continuously upskill, and improve the sales process.
* Collaborate with the Advocate Managers, Managing Director, Operations Manager, and Marketing Manager to optimize performance and drive ROI.
* Empathize with customer pain points and motivations, aligning strategies to address their needs.
* Foster strong relationships with Locale Finance, ensuring seamless customer experiences.
* Uphold the highest standards of professionalism, customer management, and follow-through in the industry.

Success Metrics:

* Strong conversion rates across enquiry, appointment, and sale stages.
* Delivering exceptional customer experiences that create long-term loyalty.
* Meeting and exceeding KPI targets for sales volume, quality, and collaboration.
* Championing positive change, driving continuous improvement, and aligning with business objectives.
* Building strong relationships with internal and external stakeholders to foster success.
* Proactively resolving customer concerns to maintain a positive brand reputation.

About You:

* Proven track record of success in your previous role – experience in new homes or property sales advantageous but not required.We want to see superstars from ALL industries
* Highly motivated and driven to be the best version of yourself.
* Demonstrates leadership and a relentless drive to excel.
* Highly collaborative, emotionally intelligent, and empathetic.
* Passionate, proactive, and analytical with a systemized approach to work.
* Tech-savvy and proficient in CRM management.
* Thrives in a fast-paced environment, consistently resetting priorities and resolving issues early.
* Positive communicator with a solution-focused mindset.
* Seeks continuous improvement and embraces innovation.

What We Offer:

* Competitive remuneration package –OTE exceeding $250,000 per annum.
* Online enquiry role - powerhouse marketing team driving online enquiry.
* Full training and development from our leadership team (from marketing through to sales) .
* Ultimate flexibility - drive results and enjoy managing your own calendar.
* A high-performing, positive, fun and respectful culture.
* A consistent flow of high-quality leads from online channels, referrals, and our finance network.
* Central Subiaco location with parking provided.
* Ability to sell properties Australia-wide.
* A supportive, heavyweight team dedicated to your success.

If you're a high-performing professional passionate about helping customers achieve their homeownership dreams and financial goals, we'd love to hear from you.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Legal
* Industries

Construction

Referrals increase your chances of interviewing at Locale Homes by 2x

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