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Senior service desk analyst — itil-driven support lead

Canberra
National Archives Of Australia
Service Desk Assistant
Posted: 11 December
Offer description

A prominent national archive is seeking a Senior Service Desk Analyst to enhance IT service delivery and support.
The successful candidate will be responsible for maintaining business relationships and driving service improvement activities.
Ideal applicants should possess knowledge of ITIL and Microsoft 365, and tertiary qualifications in IT are desirable.
Flexibility in work location is required, with possible on-call responsibilities.
This is a great opportunity to contribute to the organization's mission while ensuring effective technology solutions.
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