Practice Manager -
OT Clinic
Location:
Coomera, Gold Coast, QLD
Employment Type:
Full-time or Part-time
Start Date:
October / November
Are you an organised, driven and people-focused professional ready to lead a thriving allied health team?
We're seeking an
experienced Practice Manager,
or an
extremely organised and driven allied health professional looking for a career change,
to oversee the daily operations of our passionate and rapidly growing occupational therapy clinic.
About Us
Mindful Beings Occupational Therapy is a client-focused OT practice committed to delivering high-quality, compassionate care. We support individuals through NDIS, Medicare, and private health, and we pride ourselves on clinical excellence, efficient systems, and a welcoming team culture.
Key Responsibilities
* Lead day-to-day operations, scheduling, invoicing, and documentation.
* Support our clinicians and ensure a high standard of client service.
* Manage policies and procedures for a smooth and streamlined clinic.
* Drive team performance and support clinicians in achieving KPIs.
* Manage billing, payments, reconciliations, and funding claims (NDIS, Medicare, private health).
* Oversee onboarding, HR compliance, and virtual admin support.
* Maintain compliance with allied health and NDIS standards.
* Contribute to marketing, referral relationships, and community engagement.
* Streamline workflows using practice software (Splose experience a plus)
* Liaise with management, finance, and HR to support practice growth.
Essential Criteria
* Experience in healthcare/allied health administration or practice management.
* Excellent communication, organisational, and multitasking skills.
* Confident with practice management software and IT systems.
* Knowledge of NDIS, Medicare, and private billing processes.
* Ability to work independently, proactively, and collaboratively.
Desirable
* Previous leadership or team coordination experience.
* Background in allied health service delivery (OT, physio, EP, etc.).
* Experience with Xero or similar accounting software.
* Understanding of compliance audits and reporting.
* Understanding of AI and its integration into efficient workflows.
What We Offer
* Competitive salary package.
* Flexible working hours, with some remote work.
* Supportive, close-knit team culture with a focus on participant outcomes.
* Comprehensive onboarding and system training.
* Long-term growth and leadership opportunities.
Interested?
We'd love to hear from you. Please email your
CV
and a
cover letter
to:
Applications will be reviewed as received — early applications encouraged.