**Reference Number**:3704
**Category**:Medical
**Department**:Pathology
**_Are you a current Austin Health employee?_**
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
**About the Central Specimen Reception - Pathology**
**About the role**
We are currently seeking a dynamic and highly skilled Laboratory Assistant to join our Central Specimen Reception Team at Austin Pathology's Heidelberg Laboratory.
In this role, you will be responsible for the meticulous handling of patient specimens, from receiving and sorting to checking and processing them according to established departmental procedures. Your duties will include ensuring accurate labelling, preparing samples for analysis, and performing data entry with a high degree of accuracy. You will adhere to laboratory protocols, quality management systems, and standard operating procedures (SOPs). Additionally, you will manage telephone inquiries, maintain laboratory equipment, and support hospital specimen pickups. This role requires participation in a 24-hour, 7-day rotating roster, including evenings, overnights, and weekends, to ensure uninterrupted service.
**About you**
As the Pathology Specimen Reception Laboratory Assistant, you are an individual with a meticulous eye for detail, exceptional communication skills, and a profound dedication to delivering top-tier patient care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.
To be successful in this role you'll bring with you:
- Willingness and ability to work a variety of shifts—including evenings, nights, weekends, and public holidays—as part of a 24/7 service.
- Excellent attention to detail for accurate specimen handling and data entry.
- Possess basic computer skills, including accurate and quick typing, confident navigation of computer systems.
- Demonstrated strong work ethic, reliability, and organisational skills, with the ability to effectively multitask in a busy environment.
- Excellent verbal and written communication skills.
- Ability to work independently as well as collaboratively within a team.
- Experience working in a pathology or laboratory environment will be well regarded, but is not essential.
- Experience providing customer service in a healthcare setting will be viewed favourably.
**Our benefits**
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
**Work with us!**
**Interested in finding out more about this opportunity? Read the**position description**for further details.**
**Application closing date: Tuesday 9 September 2025
📌 Laboratory Assistant
🏢 Austin Health
📍 Melbourne