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Payroll systems team lead

Melbourne
Sharp & Carter
Posted: 3 June
Offer description

We have an exciting opportunity for an experienced Payroll Systems Team Lead to join a well‐known, fast‐growing organisation with operations across Australia. This 12‐month fixed term contract will see you leading a dedicated payroll systems team while overseeing the performance, optimisation, and stability of payroll systems in a high‐volume environment. Based in Richmond, the role offers a hybrid model with 2 days in the office and 3 days working from home.

The Opportunity

In this role, you'll take ownership of the payroll systems function, leading a team to ensure system reliability, support payroll delivery, and drive continuous improvement. You'll play a key role in managing day‐to‐day operations, resolving critical system issues, and supporting ongoing system optimisation and transformation initiatives.

Key Responsibilities

* Lead and mentor a team of payroll systems specialists, providing coaching, support, and performance oversight
* Oversee day‐to‐day payroll systems operations, ensuring system stability and timely resolution of issues
* Act as the escalation point for complex system issues impacting payroll processing and pay close
* Work across payroll and workforce systems, ensuring they are configured and operating effectively
* Support system optimisation initiatives and contribute to ongoing transformation activities
* Partner closely with Payroll, HR, IT, and external vendors to resolve issues and improve processes
* Monitor system performance and proactively identify risks or inefficiencies
* Support system testing, upgrades, and implementation activities
* Drive continuous improvement through process enhancements, automation, and best practice system use

About You

* Proven experience in a payroll systems leadership role with direct people management responsibility
* Strong hands‐on experience with payroll systems, ideally PayGlobal
* Strong understanding of payroll processes and system dependencies in high‐volume environments
* Experience supporting system implementations, upgrades, or transitions
* Highly developed problem‐solving skills with the ability to manage time‐critical system issues
* Confident communicator with the ability to engage and influence a wide range of stakeholders

What's on Offer

* $120,000 + super
* 12‐month fixed term contract. (potential to extend)
* Hybrid work model - 2 days in office, 3 days from home
* Opportunity to lead a high‐performing payroll systems team
* Collaborative and fast‐paced working environment
* Richmond location with easy access to public transport

We are looking for a payroll systems professional who enjoys leading teams, solving complex challenges, and driving system improvements. If you feel you are a good fit, apply now.

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