Job Title:
Personal Banking Team Leader
About the Role:
We are seeking a seasoned professional to lead our Personal Banking Team. As a Personal Banking Team Leader, you will be responsible for delivering exceptional customer service and guiding your team to do the same.
Key Responsibilities:
* Coaching and empowering team members to provide personalized customer service.
* Guiding customers through financial solutions tailored to their needs.
* Promoting our products and services in a proactive and community-focused way.
Requirements:
To be successful in this role, you will need:
* Strong leadership and interpersonal skills.
* Demonstrated experience in customer service and sales.
* Effective communication and listening skills.
* Ability to adapt to change and prioritize tasks.
* High school certificate or similar qualification.
* Desirable: Financial experience, Lending experience, Previous experience with Business Banking.
What We Offer:
We offer a range of benefits to support your career growth and well-being, including:
* Work-life balance and flexible working options.
* Birthday leave and community volunteer leave.
* Access to an Employee Assistance Program (EAP) and Wellness Program.
* Discounts on banking and health insurance products.
* Cultural lunches and social clubs.
How to Apply:
Apply now and take the next step in your career as a Personal Banking Team Leader.