Overview
ARMA Group is a rapidly growing ASX listed specialist provider of contingent debt recovery solutions, based in trendy “The Grounds” Alexandria. We provide innovative and industry leading technology that transforms the way business’ engage their customers regarding payments and service a large number of clients across all industry sectors – including some of Australia’s best known brands.
In keeping with ARMA’s commitment to “outstanding customer care” we strive to ensure that we operate with a key focus on respectful, positive, and empathic engagement with all customers to help identify and resolve their financial situation by achieving the best possible outcomes.
ARMA Group is seeking a highly motivated Legal Administrator to join our team and play a vital role in maintaining the critical portfolios of our Commercial, Insurance, and Consumer Recoveries teams.
To succeed in this role, you will need to have strong written and verbal communication skills, including emotional intelligence and the ability to develop relationships with internal and external stakeholders. You should be proactive, detail-oriented, and able to manage multiple tasks and priorities effectively. Knowledge of debt collection and recovery litigation processes, will also be highly advantageous.
Responsibilities
- Maintain collaborative relationship with legal partner and identify opportunities to increase referrals to strengthen ARMA position and strategic alignment.
- Reviewing matters in Collexus for potential legal action and providing a background to the matter.
- Liaising with account managers and paralegals on the history of the matter.
- Requesting documents from the client where appropriate on matters.
- Conducting due diligence searches on customers to ascertain their capacity to pay the debt.
- Drafting preliminary advice to clients with the supervision of Paralegals and/or the Legal Recoveries Manager.
- Updating Statement of Claim amount once we receive it back from legal partner ensuring all details are correct including plaintiff, defendant, amount, debtor service address, costs, and interest.
- Updating judgment amounts in Collexus once we receive it back from court ensuring all figures and parties are accurate and interest are charged accordingly.
- Ensure searches and any admin fees as well as legal costs for relevant states are charged correctly.
Requirements
- Experience as an Administrator or in Legal Education.
- Understanding of debt recovery litigation processes.
- Proficient in MS Office and a quick learner of database platforms
- Accurate keyboard skills and proven ability to enter data at the required speed.
- Knowledge of correct spelling, grammar, and punctuation.
- Knowledge of clerical and administrative procedures.
- Developed written and verbal communication skills with the ability to demonstrate emotional intelligence, specifically in displaying respect and empathy.
- Proactive approach to developing relationships with internal and external stakeholders.
- High level of attention to detail
- Data and numerically competent
- Strong time management skills and multi-tasking skills
What We Can Offer You!
The ARMA family culture is the backbone of our success and working environment. This is why we have such a high calibre of individuals within the business and an amazing retention rate…it all comes down to the fact that we care about our family. Just a few of the benefits of being part of this family community include:
- Fantastic training program for all new staff that is focused on customer care and hardship, as well as other ongoing development and growth opportunities.
- Generous incentives and rewarding bonus scheme for all staff when achieving KPIs.
- EAP (Employee Assistance Program) available for all staff as we understand and care about your wellbeing.
- Being part of a larger and rapidly going ASX list group of companies.
- Possible employee share options scheme.
- Fun…we work hard and as a result recognise the need for FUN! Whether this be having a time out playing the PS5 or a game of pool, working out in the gym with our in house trainer or our epic quarterly team outings and annual parties!
- An all inclusion and diverse workplace that encourages and desires everyone’s feedback and input.
Equal Opportunity Employer
ARMA aspires to be the exemplar employer of choice for people from diverse backgrounds. ARMA aims to ensure equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.
To apply please submit your resume and cover letter via the below link.
Candidates without permanent Australian residency or a valid work visa need not apply.
As part of our recruitment process, we require all successful applicants to undergo a police check. This is a mandatory requirement for the position.
To find out more about our company visit
We look forward to hearing from you!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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📌 Legal Administrator
🏢 ARMA Group Holdings
📍 City of Sydney