Product Expert
This is a key role within our Product Marketing team. As a Product Specialist, you will be responsible for connecting the dots between product, sales, and customer.
Key Responsibilities:
* Develop in-depth knowledge of product features, benefits, use cases, and differentiators.
* Maintain accurate product documentation, pricing sheets, and feature guides.
* Update product specs and materials as new features or services are launched.
* Support marketing and sales teams with product-related materials (e.g., fact sheets, presentations).
* Research competitor offerings, pricing, and market trends.
* Respond to basic product questions from internal stakeholders.
* Support the team by pulling product usage data, preparing reports, and understanding customer needs.
Requirements:
* Relevant degree in Communications / Marketing / Commerce.
* Advanced skills in Excel and proven record of creating pivot table analysis, charts, graphs, and presentations.
* Minimum 2 years' experience working in technology vendor, IT, or telecoms industries.
* Experience in pricing and comparing products ready for market launch.
* Excellent communication and organisational skills.
* Ability to manage multiple tasks while meeting tight deadlines.
* Friendly and approachable personality with ability to work independently and as part of a team.
Benefits:
* Flexible working arrangements with hybrid working environment.
* Participation in company-wide employee bonus scheme.
* Café quality coffee and monthly free lunches.
* Great career progression opportunities to learn and grow into other areas of business.
* Lots of free healthy snacks and fresh fruit.