We are seeking a Customer Service Specialist to join our team in Melbourne. As a key member of our customer service team, you will be responsible for providing excellent customer interactions and resolving inquiries related to health insurance.
Key Responsibilities:
* Respond to inbound calls and emails from customers regarding health insurance coverage and claims.
* Provide accurate and timely information to customers about their policies and benefits.
Requirements:
* A minimum of 1 year of experience in a customer-facing role, preferably in the healthcare industry.
* Excellent communication and problem-solving skills.
* Able to work effectively in a fast-paced environment.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
About the Role:
This is an excellent opportunity to join a leading healthcare provider and make a real difference in people's lives. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.