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Administrative officer - senior secondary

Melbourne
Chisholm Institute
Posted: 9 May
Offer description

Administrative Officer - Senior Secondary

* Part-time (0.8 FTE), fixed term to 25 December 2026
* Location: Frankston

Chisholm is seeking an experienced Administrative Officer for our Senior Secondary Business Area.

BELONGING & INCLUSION

Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

ABOUT THE ROLE

As an Administrative Officer, your key responsibilities include:

* Provide high quality and timely customer service to a broad range of clients including students, parents and employers
* Develop complex reports to support business area objectives
* Organise promotional material and planning of scheduled information events
* Manage the online enquiry and application process
* Maintain accurate and detailed customer records
* Provide timely and accurate assistance to all internal and external customers with general enquiries to ensure that customer service is a positive experience
* Assist in managing all VCE, VCAL and VET student records on the state government's Victorian Assessment Software System (VASS) web-based system including enrolment data entry, student results and maintenance for all senior secondary students at Chisholm
* Assist in coordinating the Chisholm VCE examination process including GAT and final examinations based on VCAA guidelines
* Process internal and external certificate requests
* Assist in organisation of Senior Secondary events such as orientation and graduation

ABOUT YOU

You are a highly motivated individual with well-developed interpersonal skills used in delivering quality customer service and obtaining information from different sources.

Qualifications required for the role:

* Extensive experience in providing high level customer focused administration within a complex environment
* Certificate IV qualification in Business/Business Administration/Office Administration (desirable)

WHAT WE OFFER

* An Inclusive work culture- Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
* Professional Development- continue to grow your career
* Networking Opportunities with Industry Partners
* State of the art facilities on our campuses
* Free on-site parking as well as locations close to public transport
* Free Employee Assistance Program- get the support you want. Its confidential.
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