Overview
We are seeking an experienced Program Manager to oversee our small parcel shipping operations and export hub.
The ideal candidate will optimize shipping processes, manage international logistics partnerships, and drive operational excellence across our distribution network.
Responsibilities
Develop and implement strategic plans to enhance shipping efficiency and reduce costs
Manage relationships with carriers (FedEx, UPS, DHL, etc.) and negotiate service agreements
Oversee daily hub operations, including staffing, workflow optimization, and quality control
Monitor compliance with international shipping regulations and export requirements
Analyze performance metrics and implement improvements to meet KPIs
Lead cross-functional teams to resolve operational challenges and drive process improvements
Develop and maintain standard operating procedures for shipping operations
Manage budget and forecast shipping expenses
Basic Qualifications
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
Experience defining program requirements and using data and metrics to determine improvements
Bachelor's degree
Minimum 3 years experience within the export Sea and Air industry
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience building processes, project management, and schedules
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - Amazon Commercial Services Pty Ltd
Job ID: A3075959
Location: Sydney, New South Wales, Australia
Seniority level: Mid-Senior level
Employment type: Full-time
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