Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
About The Role We’re excited to announce a fantastic opportunity for a full-time Personal Banking Consultant to join our team and make a real impact across the Townsville region! As a Personal Banking Consultant, you’ll be at the heart of our customer experience, delivering exceptional, personalised service and helping our customers achieve their financial goals. You’ll use your ability to connect, problem-solve, and understand individual needs to confidently guide customers toward the right products, services, and solutions.
This is a permanent, full-time role (38 hours per week), offering variety, growth, and the chance to work across multiple branches within the Townsville region. Experience in banking or finance is highly desirable, as it will support your success in delivering informed, high-quality customer service.
If you’re passionate about people, driven to deliver outstanding service, and ready for a rewarding new challenge, we’d love to hear from you.
About You
Exceptional communication and customer service skills
Experience in the Finance industry (desirable)
Demonstrated sales experience
Cash handling experience
Attention to detail and accuracy
Ability to quickly build rapport with people and work as a supportive team member
A demonstrated ability to positively adapt to change
About Us Queensland Country have been certified as a Outstanding Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
Work life balance and flexible working options
Birthday Leave
Community Volunteer Leave
Access to an Employee Assistance Program (EAP)
Access to our Wellness Program
Discounts on your Banking and Health Insurance products
Cultural lunches and social clubs
Excellent training and development opportunities
How To Apply To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 28 November 2025.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 0747 588 214.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre‑employment criminal history check and pre‑employment credit history check.
*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*
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