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Program Overview
This Victorian Government entity is undergoing a significant transformation of its core business processes to improve efficiencies and client service. The program delivers a redesigned service model enabled by a new core technology system while also supporting organisational structural changes. The end‑to‑end implementation of the new service delivery model and case management system will improve delivery times, increase capacity, and significantly enhance client service.
Key Responsibilities
* Strategic Leadership – Define and communicate a clear program vision aligned with organisational strategy; ensure benefits realisation and value tracking throughout the lifecycle.
* Program Management – Lead, shape, and deliver a program of work to achieve intended objectives, including driving the initiation, planning and execution of all associated deliverables.
* People Leadership – Lead and manage a multidisciplinary cohort of 20–25 project team members, coaching them to build capability and adopt enhanced ways of working.
* Change Management – Provide strong leadership during change, inspiring and motivating teams to embrace new ways of working; develop and execute organisational change strategies, stakeholder engagement, training and adoption plans.
* Governance & Risk – Establish program governance frameworks, risk and issue management, and relevant reporting to executive leadership, Audit Committees and Boards; chair decision‑making at all Program Steering Committees.
* Vendor & Commercial Oversight – Lead vendor engagement, contract negotiations, systems integration and hold partners accountable for delivery, quality, and cost.
* Portfolio Alignment – Coordinate interdependencies across related programs and projects and ensure alignment with the enterprise transformation roadmap.
* Technical Delivery – Oversee data migration, integration, and system readiness activities; ensure robust testing and cutover planning to minimise disruption.
* Stakeholder Engagement – Engage with executive leadership and key stakeholders to ensure program alignment; collaborate closely with subject matter experts and business stakeholders at all levels of the organisation.
Key Selection Criteria
* Executive experience implementing new service delivery models and technology in a complex operational environment.
* Experience working in or with a public sector organisation focused on broad‑based service delivery.
* Project or program management qualifications such as PRINCE2, PMBOK, Diploma in Project Management, or MSP (Managing Successful Programmes).
* Change Management qualifications (e.g., Prosci or Change Management Practitioner) highly regarded.
* Proficiency in project scheduling tools such as Microsoft Project or similar.
* Track record of leading business transformation/improvement programs or projects for large/complex organisations, managing the end‑to‑end project lifecycle and post‑implementation reviews.
* Strong understanding of business and systems, fostering innovative solutions and coordinating inputs from diverse experts and stakeholders.
* Ability to develop well‑considered solutions to emerging risks and issues.
* Proven ability to establish and maintain stakeholder expectations, satisfaction and constructively manage issues to ensure positive outcomes.
* Strategic thinker capable of applying this perspective to program management.
* Effective influencing skills and ability to communicate the big picture perspective.
What's on Offer
* High‑impact leadership role in a significant transformation.
* Opportunity to work collaboratively with the Chief Executive, Executive Leadership Team, and other senior stakeholders.
* Remuneration negotiable within the SES‑1 range.
* Hybrid working arrangement possible.
How to Apply
If you are an experienced program and portfolio management leader who thrives on complexity and wants to shape how a government service is delivered effectively, we would like to hear from you. Please apply with a current résumé in Microsoft Word format only (.doc or .docx ) and a brief summary of your most relevant experience as a Program Director.
For a confidential discussion or further information, please phone Penny Smythe on 07 3185 5357 or 0415 102 473; email: Alternatively, submit your application in strict confidence via the Apply Now link. Your application should include your CV and a cover letter (no more than 2 pages) that briefly outlines your experience and skills as outlined in the Key Selection Criteria. Hudson Job Reference .
Diversity, Equity & Inclusion at Hudson : Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Casual Loading : For all Australian‑based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed‑term roles.
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