Airport Cargo Service Role Opportunity
Our company is seeking a motivated and detail-oriented individual to fill a key position as an Airport Cargo Customer Service Specialist. The successful candidate will be responsible for handling customer inquiries, processing collections, and maintaining high customer service standards in a fast-paced environment.
This role is ideal for individuals with excellent communication skills who are looking to start or advance their career in customer service. We offer comprehensive training and opportunities for growth within our team.
Key Responsibilities:
* Answering customer inquiries via phone, email, or in-person
* Processing customer collections in a timely and efficient manner
* Maintaining accurate records and reporting
* Providing exceptional customer service to meet and exceed client expectations
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a dynamic and fast-paced environment
* Basic computer skills and proficiency in MS Office
* High school diploma or equivalent required; post-secondary education in a related field an asset
* Availability to work flexible hours including evenings and weekends
Benefits:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* Chance to work with a leading ground services company in Perth
* Dynamic and supportive team environment