About the Job
We are looking for a customer-focused team member to join our retail sales floor. As a key representative of our brand, you will be responsible for creating a warm and welcoming environment for customers, exceeding their expectations through exceptional service.
Key Responsibilities
* Deliver outstanding customer service by promptly responding to inquiries and resolving issues efficiently
* Maintain store presentation to the highest standards, including stock levels and visual merchandising
* Maximise sales opportunities through effective product knowledge and suggestive selling techniques
* Upsell and cross-sell Value Add Products (VAPs) and accessories to increase average transaction values
What We Offer
* Ongoing career development and growth opportunities within the company
* Free shoes on commencement of employment
* Staff discount of 30% off all purchases
* Reward and recognition vouchers
* Employee referral program
Requirements
* Strong customer service skills
* Ability to work in a fast-paced retail environment
* Excellent communication and teamwork skills
* Passion for fashion footwear
* Previous experience in retail or hospitality an advantage