Wanderer Adventures – Wilsons Promontory VICSenior Tour Guide (Master) – Full Time, Part Time & Seasonal Casual RolesBe part of a small close-knit team dedicated to delivering amazing visitor experiences.
Dream job working among the wombats, wallabies, and wilderness of Wilsons Promontory National Park.About UsWanderer Adventures – Wilsons Promontory Cruises – operates in the pristine environment of Wilsons Promontory National Park.
Our vessels take customers from beach to sea through their unique, amphibious design.
Showcasing the stunning Skull Rock, Norman Beach, and diverse wildlife, our team members enrich our customers' adventures with their exceptional knowledge of the area and marine experience.Wanderer Adventures is part of the Victorian owned and operated Searoad Ferries group of companies, employing more than 200 people and moving around one million customers a year.Searoad Ferries have been operating the iconic Queenscliff-Sorrento car and passenger service since ****.
Our bus tour company Explore Australia / Naturaliste Tours connects customers to amazing tourism and wildlife experiences across Victoria.
Searoad Ferries also operates Western Port Ferries connecting Stony Point to French Island and Phillip Island in Western Port Bay.About the RolesWe are seeking expressions of interest from suitably qualified people to join our team.
We have multiple roles available as we gear up for the summer peak season and are seeking to fill full time, part time and seasonal casual roles.Our Senior Tour Guides are key members of the Marine Operations Team, fulfilling a range of duties to enhance end-to-end customer experiences including guiding tours both at sea and on land, handling vessels, providing on board customer service, vessel cleaning and maintenance, and conducting walking tours in the Wilsons Promontory National Park.Responsibilities include planning travel itineraries, familiarising customers with the local area, and ensuring tour groups always remain safe.Other key aspects of the positions include maintenance and cleaning to prepare vessels and equipment for tours, ensuring safe loading/unloading of vessels, conducting customer safety briefings, and performing customer liaison duties.About YouYou have a passion for local tourism, the environment and marine operations.
Excellent personal presentation and confidence to conduct tours both marine and land based will be key to your success in any of these roles.RequirementsHold a Coxswain Grade 1 Near Coastal or Master < 24mBe able to perform Master duties aboard as per our Safety Management System (SMS) including keeping watch over hazards, and ensuring the safety, and seaworthiness of vesselsBe an assertive leader, able to give clear direction to crew and customersHave demonstratable marine vessel handling experienceBe punctual, reliable, and flexibleHave customer service experienceBe comfortable speaking in front of medium sized groupsWork well under pressure balancing conflicting priorities and working to deadlinesBe approachable and accessible, possessing excellent problem-solving abilitiesWhy Join Us?
Enjoy these perks:Fantastic staff discounts: retail, dining, hospitality, tours, and free ferry travelUniform provided for all sea-going and customer facing rolesSupport for your wellbeing with 24/7 Employee Assistance ProgramHow to ApplyApply now via Seek.
Include a letter telling us about you, which role you are interested in (full-time, part-time, or casual), and why you would be a great fit for the position.
You must include a resume detailing your skills and experience.Important InformationYou should visit wandereradventures.com.au for more information about us and to read a copy of the position description before applyingAvailability during the festive season, school holidays, weekends, and public holidays is essential.You must have Australian work rights.No agencies please.Be careful - Don't provide your bank or credit card details when applying for jobs.
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