Location:
Perth
Employment Type:
FT - Full-Time Temporary
Department:
Safety Service- West
Contribute to our mission, Technology for Life.
Reporting into the Service Team Leader, the new Workshop Assistant will be based at our Balcatta office in Perth, WA, and commence initially as a fixed-term, full-time employee immediately and work through to at least December 2026. You will support a key Government with your well-developed customer service, administration, and logistics coordination skills to keep critical safety equipment maintained and ready for WA's emergency services.
Key responsibilities of this role include, but are not limited to:
* Coordinate and schedule service jobs for a key Government customer;
* Deliver exceptional customer support and build strong relationships;
* Manage inventory control, receiving and dispatching equipment;
* Assist with basic equipment testing (training provided);
* Maintain accurate records and reports using CRM systems;
* Apply a compliance focused mindset across all operations, and;
* Always ensure a safety-first approach.
The ideal candidate will be equipped with the following attributes:
* Successful completion of high school (Year 10, or equivalent);
* Basic warehouse/logistics experience (Forklift Licence, ideal);
* Well versed in a customer service environment;
* Willingness to learn technical aspects of safety equipment;
* Proficiency with CRM applications and Microsoft Office tools;
* Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
* Team player with a positive attitude and willingness to learn;
* Exemplary understanding of compliance rules and ability to act as a role model in upholding and promoting compliance standards, and;
* Excellent customer focus, analytical, problem solving, negotiation, interpersonal, communication, facilitation, organisational, and task management skills.
Make a difference – and be rewarded accordingly.
* 4 weeks' Purchased Leave;
* Company paid Parental Leave, including Superannuation;
* Personal and tailored coaching for transitioning in and out of Parental Leave;
* Genuine and dedicated career and retirement planning and support;
* Corporate Social Responsibility (CSR) partnerships;
* Birthday and Service Anniversary vouchers;
* Exclusive membership with our Health & Wellbeing partner, offering a wide array of discounts;
* Employee Assistance Program (EAP) for you, and your family;
* Flat structure and open doors, giving you access to everyone in the business, and;
* Structured leadership programs, mentoring initiatives, and global learning platforms.
We are passionate about everything we do. And we do it for Life.
Draeger is a globally trusted company with a well-established brand and reputation for our commitment to saving lives since 1889. We create technology and solutions to protect everyone's great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.
With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.
We welcome applications from all qualified candidates, regardless of age, gender, sexual orientation, disability, ancestry, ethnicity, national origin, cultural background, faith, marital, veteran, or social status. If you require any adjustments to be made during the application process to assist with access, please let us know.
Draeger is an Equal Opportunity Employer that is committed to a respect, fairness, and transparency. Everyone is unique and each Draeger employees contributes to our inclusive and diverse workplace.
Read more about having a career – not just a job – at Draeger by viewing our Careers page:
Applicants must demonstrate the right to work in Australia or New Zealand.
No agency assistance is required.
Working at Dräger
Dräger is a company with life in its veins – from more than 15,000 employees. Without their enthusiasm, boldness and personality, we wouldn't be where we are today: a world leader in medical and safety technology. We know how important every single employee is for our company. Therefore, we work to improve their lives, both on the job and after hours.