Job Description:
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We are seeking a highly skilled and experienced leader to join our Claims Operations team as a Business Operations Manager.
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The successful candidate will be responsible for overseeing the delivery of claims administrative support, relief, and specialised claims resources and analytics. This is a diverse and challenging position that provides a genuine opportunity to make a meaningful impact on our business.
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Key responsibilities include:
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* Leading multiple teams to execute programs of work aligned to our strategic goals
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* Overseeing claims administrative support, relief, and specialised claims resources and analytics
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* Scoping, championing, and delivering technology and process-based functional improvement projects and activities
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* Providing expert advice on NSW Workers' compensation insurance and claims management best practices
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* Developing and implementing efficient and effective operating procedures
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Required Skills and Qualifications:
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The ideal candidate will have:
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Extensive experience in leadership roles, preferably in a workers' compensation claims management environment
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A strong understanding of NSW Workers' compensation insurance and claims management best practices
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Proven ability to develop and implement effective strategies to improve business performance
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Excellent communication and interpersonal skills
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Relevant qualifications, such as a degree in a related field or equivalent experience
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Benefits:
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We offer a competitive salary package, including benefits such as:
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Generous leave entitlements
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Professional development opportunities
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A supportive and collaborative work environment
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What We Offer:
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We are committed to providing a safe and inclusive work environment that supports the well-being of our employees.
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We believe in the importance of ongoing learning and development and provide opportunities for professional growth and advancement.
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We value diversity and inclusion and welcome applications from candidates from diverse backgrounds.
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Contact Information:
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To express your interest in this role, please submit your application via our website.
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We look forward to hearing from you!