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Head of people and culture

Shepparton
Goulburn Murray Credit Union
Posted: 4 February
Offer description

Join GMCU as our Head of People & Culture

Location - Shepparton / Full time

GMCU is a regional member-owned financial institution based in the Goulburn Valley, with its main office located in Shepparton, Victoria. We've proudly been operating in the region since 1955, offering a genuine banking alternative for our local communities. Being member owned is unique. Because our members are our shareholders, our members come first, always. We're for purpose – meaning our profits are reinvested back into the products and services we offer and the communities where our members and team members live and work.

About the Role

GMCU is looking for a Head of People & Culture responsible for developing, implementing and monitoring People & Culture Strategies in support of the successful delivery of GMCU's Strategic Plan and priorities.

Reporting directly to the Chief Corporate Services Officer, you'll be responsible for GMCU's People functions including Workplace Health Safety & Wellbeing, recruitment and retention, workplace relations, performance management, learning and development and in conjunction with the Executive team, employee engagement and culture.

Key responsibilities include, but not limited:

* Support the development, implementation, monitoring/reporting and evaluation of business strategy and planning.
* Develop and lead the delivery of workforce strategies with a key focus on organisational culture, diversity & inclusion, efficiency, performance and success measures.
* Lead team enablement and capability uplift through coaching, mentoring and professional development programs and frameworks.
* Develop relevant policies and procedures, including contributing to the development of business-wide frameworks where appropriate, ensuring these reflect legislative changes.
* Oversee the application of human resources frameworks, including the preparation of provision of related Board and management reports as required.

About You (Key Selection Criteria for this role)

Essential

* Demonstrable commitment to purpose-led service delivery and GMCU's Values of Stronger Together, Ambition & Growth, Enabling Members & Communities and Genuine & Authentic.
* Relevant experience and tertiary qualifications in HR/IR or related business field.
* Knowledge, understanding and application of relevant legislative requirements, as they relate to human resources, industrial relations and Workplace Health & Safety.
* Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external stakeholders and community organisations.
* Strong business acumen and ability to think strategically.
* Demonstrated ability to lead, motivate and develop a diverse team.
* Experience in preparing and presenting reports and information to a variety of stakeholders, including Board, management and broader groups.
* Ability to satisfy GMCU's pre-employment screening requirements.

What we Offer

At Goulburn Murray Credit Union, we are committed to providing a supportive, flexible and rewarding work environment. Our people enjoy benefits including:

* Competitive remuneration package with superannuation
* Flexible working arrangements to support work-life balance
* Ongoing professional development and personal growth
* Collaborative and inclusive team culture that values diversity and innovation
* Employee Assistance Program (EAP).
* Reward and recognition program
* A range of health and wellbeing resources and services
* Discounts on selected GMCU products and services

For further information about the role and competencies or to request the full position description, please email

How To Apply:Applications must include a cover letter addressing the Key Selection Criteria (as outlined in "About you") and a current resume and are to be emailed to

Applications close 23 January 2026

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