Controls Support Engineer – Onsite at a State-of-the-Art Automated Facility in Moorebank, Sydney.
Please apply only if you have Logistics/Warehouse/Airport experience.
Engineering - Software (Information & Communication Technology)
The Job
Are you a problem-solver with a passion for technology? Do you thrive in a dynamic, high-tech environment where your expertise makes a real impact? As a Controls Support Engineer, you will be at the heart of cutting-edge automated facility in Moorebank, Sydney, ensuring our world-class logistics systems run smoothly for our customers.
This is more than just fixing issues – you're the frontline expert, diving deep into root cause analysis to prevent future disruptions. You'll be the go-to specialist for high-level software challenges, collaborating with global service desks, the Melbourne team, and on-site service teams to keep operations running seamlessly, 24/7.
Main responsibilities
* Incident management -designed material handling solutions
* Own the system – Quickly resolve high-level software issues and keep things moving.
* Think beyond the fix – Perform root cause analysis and look for long-term solutions.
* Be the expert – Log and process customer requests in our ITSM system.
* Be flexible – Work Monday to Friday between 05:00 – 21:00 onsite, with weekend on-call rotations
Job Requirements
* Education at a bachelor's (or higher) level, technical or IT subject matter
* Ideally experienced in software development of automated logistics systems.
* A technical mindset (automation experience is a plus, but we'll train you!)
* Strong experience in control technology.
* Preferred IT background, data analysis, Splunk, Elastic Stack (Elasticsearch, Logstash, and Kibana), and ACP solutions
* Good knowledge of Oracle PL / SQL, C++, C #, and Java
* Eager to learn and motivated by achievements
* Preferably experienced in working for an international company
* Possibility to travel internationally
* Prepared to participate in a weekend standby rotation
* Hold full working rights to work in Australia (Permanent residency or citizenship).
Personal skills
* Strong interpersonal communication skills
* Good sense of setting the right priorities in a demanding and dynamic environment
* Reliable team player
* Pragmatic and proactive
* Good analytical skills
* Solution-oriented attitude
* Service minded
Why Join Us?
Work at a world-class automated logistics site with cutting-edge technology
Be part of a global leader in logistics automation
Join a supportive, high-performing team that always has your back
Gain experience in a fast-growing, future-proof industry
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