Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. Job Title: IT Desktop Support Analyst Travel Required?: No TravelOn-siteNo Relocation Assistance OfferedJob Number - Sydney, New South Wales, AustraliaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.As a Desktop Support Analyst, you will oversee the desktop and technical support functions for WCS Sydney and Villawood, ensuring seamless IT operations across both sites.This role involves the direct management and support of desktop environments, contribution to IT project management, and oversight of ticketing and asset management processes in alignment with GIT protocols, and in collaboration with the IT Admin and IT Manager.Key Responsibilities:Manage desktop and end user technical support for multiple sitesProvide foundational support for Mac OS, networking, and basic server managementSupport desktop management initiatives and IT project tasksAdminister and maintain ticketing and asset management processes according to GIT proceduresDeliver fundamental troubleshooting for LAN and wireless networksAssist with management of mobile devices and printersApply strong understanding of Active Directory management principlesKey Skills & Knowledge:Proficiency with Google Tools and Microsoft Office SuiteBasic Project Management capabilitiesStrong analytical, troubleshooting, communication, documentation, and teamwork skillsEducation & Experience:Certificate IV or Diploma in Information TechnologyMinimum 4 years experience in desktop, end user, or technical support roles.Our Commitment to InclusionOur journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.