Job Overview
This is a unique opportunity to help shape the future of our operations as we build a customer-focused service team from scratch.
The Senior Case Manager is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework.
The Case Manager will collaborate with medical providers employees and management to promote a safe and efficient work environment.
* Key Responsibilities:
* Oversee and manage all aspects of workers' compensation claims
* Collaborate with medical providers employees and management
* Promote a safe and efficient work environment
Requirements:
* Knowledge and Skills:
* Strong knowledge of workers' compensation laws and regulations
* Excellent communication and interpersonal skills
* Ability to manage multiple cases simultaneously and prioritise effectively
* Proficient in Microsoft Office Suite
* Analytical and Problem-Solving Skills:
* Ability to assess complex information and make informed decisions
* Attention to Detail: Strong organisational skills with a focus on accuracy
* Problem-solving: Ability to identify issues and implement effective solutions in a timely manner
* Empathy and Support:
* Understanding the challenges injured workers face and providing compassionate support
DXC Technology helps global companies run their mission critical systems and operations while modernising IT optimising data architectures and ensuring security and scalability across public private and hybrid clouds.