Compensation
$27-$28 p/h + Super + APR + Bonus Incentives!
Job Type
Full-time opportunities available!
Company Overview
Carbiz is proud to be a HRD 5 star employer of choice – 2025. We're more than just an award‐winning vehicle replacement provider. We're committed to keeping our customers' lives moving when their car can't, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 12,000 5‐star reviews and multiple industry accolades, including Business Concept's 'Automotive Awards 2022, 2023, 2024', 'Australia's Best Accident Replacement Service' for three consecutive years from ProductReview.com.au and more, we've earned a trusted reputation for delivering reliable like‐for‐like vehicles when they're needed most.
By providing quick and efficient solutions, Carbiz helps people navigate life's unexpected disruptions, making a meaningful impact on the community we serve.
Benefits
* Great for University Students or school leavers looking to gain practical experience and launch their careers.
* Additional earning potential through weekend penalty rates (on top of base), overtime, on‐call shifts, and bonus incentives.
* Ongoing training and development with continuous support and mentorship.
* A collaborative team environment with like‐minded professionals.
* Access to novated lease options and the Flare Benefits program.
* Monthly team lunches and birthday celebrations.
* A vibrant workplace culture with frequent team events and celebrations.
* Study support program – Yes, we'll pay you to further your education!
Role Overview
* Prepare vehicles for client use, ensuring quality, safety, and readiness at all times.
* Clean, wash, and detail vehicles to a high presentation standard.
* Deliver and collect vehicles from client locations, maintaining punctuality and professionalism.
* Handle customer interactions, providing clear communication and a positive service experience.
* Support clients through onboarding and vehicle handover, explaining features and answering questions.
* Work collaboratively with the team to ensure smooth daily operations and high service standards.
* Experience the excitement of driving a variety of high‐quality vehicles.
Qualifications
* Valid driver's license with a clean driving record (Essential).
* Strong verbal and written communications skills to effectively interact with clients and team members.
* Ability to work independently, manage your time effectively, and thrive in a team‐based environment.
Work Hours
Ordinary hours vary between 7:00am–8:00pm Monday–Sunday with 8‐hour shifts. Must have capacity to work a 40‐hour work week.
How to Apply
If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people‐focused organisation, click APPLY, and our Talent Team will reach out to you!
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