POSITION DESCRIPTION
Artwine is a boutique family owned and operated wine business, focussing on the new Mediterranean varieties that are estate grown and single vineyard, from our Woodside and Clare Valley vineyards
We are looking for a passionate person to join our team. The role is 5 days per week and will include some weekend work. Our beautiful Cellar Door is architect-designed, situated in Woodside and surrounded by magnificent views.
Artwine is a leader in new-emerging varieties and has achieved great success and been awarded 44 trophies to date.
Our Cellar Door operates 7 days per week and we require a suitably experienced and committed, passionate all-rounder who can assist with running the Cellar Door. This will include first and foremost ensuring that the customer Cellar Door experience is outstanding. Platter preparation and front of house duties are an integral part of the role.
In addition Wine Club management will form a crucial part of the role.
Salary will be commensurate with experience and abilities.
REQUIREMENTS
1. Run Cellar Door daily operations efficiently with an emphasis on customer experience
3. Manage customer relations and work with owner/Directors on marketing and communications
4.Promote and manage Cellar Door functions and events
5. Food ordering and preparation at Cellar Door (food handling certificate or willingness to obtain)
7. Manage aspects and assist in growing our wine club operation. Including customer conversion and regular contact and overseeing the packing and distribution of our wine clubs.
8. Strong attention to detail
MANDATORY SKILLS
General
- Experience and good knowledge or at least a strong interest of the wine industry.
- A passion for growing the business of a boutique brand and in particular one, that is passionate to producing new-emerging varieties.
- Ability to build and maintain valuable customer relationships
- Attention to detail and accuracy in all tasks
- Ability to work both autonomously and in a team environment
- Current Drivers Licence
- RP is mandatory
-Australian Permanent Residency or valid work visa is mandatory.
- Computer literate, and experience in a wine business system eg (Commerce7) would be considered advantageous.
-Professional presence and ability to represent the brand within cellar door and at events
KEY PERFORMANCE INDICATORS
- Providing Cellar Door visitors with an outstanding and highly memorable experience
- Achieving monthly turnover targets for Cellar Door and Wine Club Sales
- Accurate packaging/despatch of wines to our customers
📌 Cellar Door Assistant
🏢 ArtWine
📍 Woodside