- Join one of Victoria's leading Animal Welfare organisations
- Permanent Part-time 0.8 FTE, 4 days a week
- Successful candidate starting end of January 2026
About RSPCA Victoria
RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose purpose is ‘to exist for animals to live better lives’. We are Victoria’s best-known and most respected animal welfare organisation.
Our organisation’s vision is to have ‘a world where animals and people live together with dignity, respect and compassion’. RSPCA’s values – show compassion, lead the way, act with courage and seek positive outcomes – set clear expectations for all our employees and volunteers.
About the role
RSPCA Victoria is seeking a passionate and results-oriented Op Shop Volunteer Program Officer to join our team on a permanent part time basis, 4 days a week. This is a 12-month contract, with the likely possibility of extension.
In this critical role, you'll be the driving force behind our volunteer recruitment strategy, ensuring our Op Shops across Victoria are staffed with dedicated and compassionate individuals. You'll play a vital role in attracting new volunteers, keeping our current volunteers engaged, and ultimately, helping us raise crucial funds for animal welfare.
Here's what you'll do
- Develop & Implement Recruitment & Retention Strategies: Partner with the Op Shop Network team to ensure the op shop expansion program is fully supported by providing effective recruitment and retention strategies to attract, onboard and retain volunteers for all stores.
- Lead Recruitment Process: Coordinate all aspects of op shop volunteer recruitment across Victoria, from advertising, shortlisting and facilitating pre-volunteering checks.
- Measure & Adapt: Analyse recruitment campaigns and implement creative solutions to attract new volunteers.
- Visit Op Shops – to assist store managers with volunteer interviews and onboarding processes, to conduct training and assist with managing volunteer related issues as required.
- Volunteer Management Systems: Maintain volunteer management systems, ensuring efficient communication, record-keeping and current rosters.
- Reporting - Preparation of reports including each op shop’s volunteer headcount, recruitment and turnover figures and contribute content for the volunteer monthly e-newsletter.
- Volunteer Advocate: Be an enthusiastic advocate for RSPCA Victoria volunteer opportunities, potentially speaking publicly about the program.
- Diversity Champion: Promote equal opportunity and inclusivity in all aspects of volunteer recruitment.
We're looking for someone with
- Previous experience in a similar employee or volunteer recruitment role that requires strong administration, organisational and problem solving skills.
- High level literacy, numeracy and problem-solving skills, including intermediate computer skills (including use of Microsoft Office Excel, Word and PowerPoint).
- An ability to work in a fast paced and challenging work environment.
- Strong attention to detail and accountability for meeting deadlines.
- Demonstrated experience working collaboratively in a team environment.
- Experience working in a volunteer and/or community sector organisation is desirable.
Recruitment Requirements
- Willingness to undergo a National Police Check
- Willing to obtain an Employee Working with Children’s Check
- Valid and current driver’s license and willingness to travel across Victoria – including Melbourne Eastern, Southern and Bayside suburbs as well as Traralgon and Mildura.
What's on offer?
- Get Out from Behind the Desk: Be active, visible, and engaged with the people who volunteer to support animals every day.
- Flexible Work: Hybrid flexibility + Additional leave benefits
- Make an Impact: Your work will directly support better outcomes for animals and the people who care for them.
- Wellbeing Support: Access to our Employee and Volunteer Assistance Program (EAVP), including confidential counselling and wellbeing education.
- Perks: Discounts on retail products, Royal Canin pet food, and Hush Puppies footwear.
- Salary Packaging: Options available through Maxxia, for novated leasing and other expenses.
Ready to join a team that makes a difference?
How to apply
To learn more about our organisation and this job opportunity, please visit our website at www.rspcavic.org.au and apply online via our Employment Opportunities page. If you have any questions in regards to this role, please contact our Recruitment Team at recruitment@rspcavic.org.au
If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria. The successful candidate to be able to commence work the week starting Monday 26th of January, after the public holiday.
**Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible**
RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.