About the Role
We are seeking an experienced sales leader to drive business growth in the luxury hotel sector.
* Lead high-performing sales teams to deliver exceptional results.
* Develop and execute strategic sales plans to maximise revenue.
* Maintain relationships with key clients and stakeholders.
Skillset:
Demonstrated success in leading sales teams and driving revenue growth.
Strong leadership and interpersonal skills.
Ability to analyse market trends and competitor strategies.
Tertiary qualifications in a related field.
Proficient in industry-standard systems.
Exceptional written and verbal communication skills.
Responsibilities
* Predominantly target new business conversion for assigned segments which could include as well as driving catering revenue to meet and exceed revenue and profit targets.
* Develop and maintain relationships with key clients and outside contacts to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services
* Understand long range forecast of the business and what tactical measures and pricing strategies are required to meet budgeted revenue targets.
* Actively pursue opportunities and lead tactical campaigns to secure new business, create an ongoing pipeline, and successfully shift business from the competition through active engagement with the customer via voice conversations.
* Monitor progress towards sales goals and adjusts actions, as necessary.
* Monitor competitor practices and strategies in order to understand competitor trends and ensure each product and services are ahead of the competition.
* Attend and where appropriate lead team meetings and revenue/yield meetings.
* Support and drive sales initiatives for each property with client entertainment, familiarisations, and other events that form part of the sales and marketing plan.
* Produce monthly reports and sales forecasts to analyse current/potential market and sales trends.
* Support the Groups and Events team with on the job coaching in proactive sales.
* Assist to drive through period, seasonal and tactical revenue by creating, implementing & managing a pipeline of targeted campaigns for designated segments.
* Support the Director of Sales & Marketing in development and preparation of the hotels and departments annual business plan and operating budget.
* In the absence of the DOSM, deputise and take on additional responsibilities and duties if required.
* Produce monthly reports and sales forecasts to analyse current/potential market and sales trends.
* Assist in forecast accuracy for both C&E & rooms revenue.
* Hands on leadership of the team to encourage continual development of all direct reports and foster a positive work environment for all employees.
* Provide mentoring, coaching and regular performance feedback to improve team performance, reward and recognise achievements, develop succession plans and identify high potentials.
Requirements
* Holds unrestricted full working rights in Australia (please note that visa sponsorship is not available for this position).
* Minimum of 2–3 years' experience leading a high-performing sales team within the international luxury hotel sector.
* Demonstrated ability to consistently exceed ambitious sales targets, contributing to sustained business growth.
* Proficient in industry-standard systems, including but not limited to Delphi, I-Know reporting, and MeetingBroker.
* Exceptional written, verbal, and interpersonal communication skills, with the confidence to engage and influence senior stakeholders.
* Proven leadership in motivating and managing successful sales teams, fostering a culture of performance and accountability.
* Tertiary qualifications in business or a related discipline.
* Highly organised with strong time management skills, capable of performing under pressure and managing competing priorities.
* Thrives in fast-paced environments, demonstrating resilience and adaptability.
What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you will become part of our ever-growing global family. Visit to find out more about us.