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Support operations manager

Newcastle
beBeeOperations
Posted: 12 September
Offer description

Job Title: Support Operations Manager

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Key Responsibilities:

* Manage all HR documents, including staff records and benefit plans
* Format resumes with accuracy and speed using Microsoft Word
* Conduct telephone reference checks using a provided template
* Order and manage office supplies and marketing materials
* Troubleshoot minor IT issues and escalate to external help desk as needed
* Create internal reports using Microsoft Excel
* Coordinate projects and prepare project reports
* Greet visitors and ensure meeting rooms are set up for consultants
* Develop and maintain relationships with business suppliers
* Support the internal marketing consultant


Requirements:

* A positive and proactive approach with excellent customer service skills
* High-level attention to detail and organizational skills
* Ability to juggle multiple tasks and priorities in a fast-paced environment
* Advanced MS Office skills, particularly in Word, Excel, and PowerPoint
* Natural ability with technology and willingness to learn new systems
* Stable work history and loyalty to the organization
* Professional and corporate presentation at all times
* Can-do attitude and willingness to assist with any task required to run the business

We are seeking a highly skilled and experienced professional to provide administrative support.

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This is an exciting opportunity to join our team and contribute to our success. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our business.

The successful candidate will have advanced MS Office skills, with a strong focus on Word, Excel, and PowerPoint. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and external partners.

Responsibilities will include managing HR documents, formatting resumes, conducting telephone reference checks, and troubleshooting minor IT issues. You will also be responsible for creating internal reports, coordinating projects, and preparing project reports.

We are looking for someone who is proactive, organized, and able to juggle multiple tasks and priorities in a fast-paced environment. If you are a motivated and enthusiastic individual with a passion for delivering high-quality results, we would love to hear from you.

Benefits:

* An attractive salary package above industry standard
* Flexible hybrid working arrangements
* Additional annual leave after three years of service
* Quarterly team celebrations and recognition
* Unexpected tokens of appreciation and gratitude
* Paid birthday day off
* Dress-for-your-day options
* Laptop and Apple AirPods
* Free on-street parking
* Full onboarding training and development program
* Open-door access to directors
* Opportunity to give back to the community by supporting a charity of choice per month
* Health and wellbeing committee
* Fun, collaborative, and supportive working environment that celebrates everyone's success

About Us:

Our company is a dynamic and forward-thinking organization that values innovation, creativity, and collaboration. We believe in fostering a culture of inclusivity, respect, and open communication, where everyone feels valued and supported.

As a member of our team, you will have the opportunity to grow and develop your skills, work with a talented and dedicated team, and contribute to our mission of delivering exceptional results.

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