Job Overview
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We are seeking a professional to assist with client communications, campaign delivery and asset management.
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Key Responsibilities:
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* Assist in client communications and respond to requests ensuring queries are addressed effectively and in a timely manner.
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* Own timelines and delivery of assets post campaign confirmation to drive client satisfaction and account retention.
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* Coordinate with various functions to ensure campaign delivery.
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* Prepare end of campaign reports and provide actionable insights, learnings and ways to optimize for future campaigns.
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* Identify opportunities for account growth and collaborate with teams to deliver growth & client retention.
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* Proactively identify new initiatives and tools to increase client excellence and win rate.
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* Consistently work to improve current processes and ways of working.
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* Ensure the quality of all client-facing documentation and content is consistent and excellent at all times and sales collateral is updated on a regular basis.
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Requirements:
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* You have 6-12 months media experience or are a recent graduate looking to establish themselves in a fast paced digital media environment.
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* You have experience and knowledge in media planning, project and client management.
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* You have excellent written and verbal communication skills.
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* You're a self-starter and can clearly demonstrate an ability to get things done without direct supervision.
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Benefits:
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* Hands-on experience working with leading brands across Australia & New Zealand.
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* Birthday days off.
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* Finish early Fridays.
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* Social work environment.
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* Flexible working arrangements.
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* Mentorship programs.
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* Remote working support across APAC markets.
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Company Culture:
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We live by the following values:
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* Commitment to care.
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* Purposeful curiosity.
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* Play with integrity.
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* Human by design.
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* Empower 'Awesome' in everyone.
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