Job Description
Senior Incident Manager – Cyber Incident Response & Recovery team is responsible for coordinating global response and recovery activities for information security incidents that affect the confidentiality, integrity, and availability of the Bank's information systems or have privacy implications.
The role includes collaboration with response teams, root cause analysis, remediation of control gaps, escalation of issues to management, and communication of severity, exposure and action items. The position is a senior role with high visibility at the global level, with interactions and updates to executives and senior leadership. It also involves mentoring associates within the team and supporting follow‐the‐sun operations across AMRS and APAC regions.
What you will do
* Establish oversight of information security events and cyber incidents, and communicate analysis, containment, and remediation efforts to all business partners.
* Maintain and utilize cyber incident response and recovery plans, ensuring timely exit of any issues requiring management escalation with complete risk and action details.
* Provide status updates and post‐incident findings to executives and stakeholders in non‐technical terms, covering risk, impact, likelihood, containment and remediation activities and threat actors.
* Manage risk by briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents.
Your background
* Proven experience handling information security related events and incidents.
* Experience in an operations‐focused role with an emphasis on cyber incident response.
* Demonstrated experience coordinating containment activities related to cyber security incidents.
* Familiarity with security vulnerabilities, exploits and APT tools, techniques, and procedures.
* Knowledge of network security vulnerabilities, exploits, malware, and digital forensics is desirable.
* Excellent verbal and written communication skills, able to adapt to different audiences.
* Decisive and able to make difficult decisions in high‐pressure environments.
* Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
* Capable of handling multiple competing priorities in a fast‐paced environment without undue delays.
* Strong team orientation with resilience and a sense of urgency.
* Ability to remain calm under pressure and think creatively to develop solutions in risk‐focused, investigative contexts.
* Security+ certification is required.
* GCIH or equivalent certification required within six months of employment.
Bank of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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