Company Description
Marriott International, Inc. is based in Bethesda, Maryland, USA, and operates around 9,000 properties across more than 30 brands in 141 countries and territories. Marriott International prides itself on being an equal opportunity employer committed to recruiting a diverse workforce and fostering an inclusive culture. The company's history dates back to 1927, originating from a root beer stand opened by J. Willard and Alice S. Marriott. Marriott International does not discriminate on any protected basis under federal, state, or local laws.
Role Description
This is a full-time, on-site role for a Hospitality Professional at Marriott International, located in Sydney, NSW. The Hospitality Professional will be responsible for providing exemplary guest services, addressing guest inquiries and concerns, maintaining cleanliness and organization of the premises, and collaborating with team members to ensure a memorable and positive experience for guests. Additional responsibilities include managing reservations, assisting with check-in and check-out processes, and ensuring compliance with all company policies and standards.
Qualifications
* Excellent customer service and interpersonal skills
* Strong organizational and multitasking abilities
* Effective communication skills and ability to work in a team environment
* Experience in hospitality management or a related field is preferred
* Proficiency with reservation systems and front desk operations
* Ability to handle stressful situations with professionalism and patience
* Knowledge of local attractions and services is a plus
* Flexibility to work various shifts, including nights, weekends, and holidays