We’re Hiring: Customer Service Officer – Reception
📍 Location: MEDLOG Brisbane Depot
🕘 Full-Time | Permanent Role
Join one of the world’s leading logistics and supply chain operators at MEDLOG! We're looking for a friendly, organised, and detail-oriented Customer Service Officer – Reception to be the face of our busy site and support our Customer Service teams across Transport, Quarantine, and Warehousing.
What You’ll Do
As a key point of contact at the front desk, you’ll:
* Manage driver check-ins and Inbound Connect processes
* Assist with data entry, invoicing, and documentation for freight movement
* Liaise across departments to ensure timely communication and service delivery
* Respond to emails, monitor workflow, and help categorise work for our MSC India service team
* Ensure our reception and office areas are presentable and organised
* Provide coverage and cross-team support when required
What We’re Looking For
You’re someone who thrives in a fast-paced, high-volume environment and is comfortable juggling front-line service with admin duties. You’ll bring:
* Excellent verbal and written communication skills
* Strong organisational and admin skills
* Attention to detail and the ability to work calmly under pressure
* Solid computer literacy and familiarity with data entry systems
* A proactive and team-focused mindset
* Commitment to providing excellent customer service, both internal and external
Why Join MEDLOG?
* A stable, global logistics company with growth opportunities
* Supportive team environment and on-the-job training
* Fast-paced, varied work where no two days are the same
* Great location and modern facilities
Apply Now
Apply today or contact our HR team at ******@medlog.com