At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are improving customer services to Queenslanders, supporting small and family business owners, and providing better government services and support. We ensure customer-focused, effective and accessible engagement with government for Queenslanders, small and family business owners and other government agencies. We are responsible for driving the Queensland Government's priorities in customer service delivery, digital technology, and data that enables a transparent and efficient government.
The Service Centre Operations team within the Department of Customer Services, Open Data and Small and Family Business provides frontline customer service delivery through multiple channels. As a Business Support Officer, your role is to deliver high-level administrative and financial support to the SEQ South Region, with a focus on providing direct assistance to the SEQ South region.
This includes offering efficient and confidential secretarial support to the Product Centre Manager and Director, as well as general administrative assistance to the Regional Management Team and broader region.
In the role of Business Support Officer, you will provide high level administrative and financial advice to SEQ South Region and direct support for the SEQ South Regional Office.
Some of your responsibilities will include:
• Provide efficient and confidential secretarial and administrative support to the Regional Director, and general administrative support to the Regional Management Team and the region as required.
• Provide timely and accurate advice to regional staff, including by not limited to functions such as corporate card administration, QFleet, financial elements (SAP, invoicing, vendor, accounts payable, variances, accruals), business directory.
• Maintain and update a filing system of confidential documents, internal correspondence and other information as necessary, as a reference source for staff.
• Provide business support for the Regional Office, including but not limited to functions such as stationery requests, DMS/archiving, security and ID, petty cash, issue of travel related cab charge/train dockets, payment of accounts, meeting management support (venue, catering, resources) and/or ad hoc project requirements.
This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
Applications will remain current for 12 months.