Summary
Posted: Aug 12, 2025
Role Number:
The people here at Apple don't just create products — they create the kind of wonder that's revolutionised entire industries. The diversity of ideas encourages innovation that runs through everything we do, from unique technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. You are a strong leader and inspirational coach with experience managing teams, passionate about Apple. You will be able to positively influence the team and the Authorised Apple Reseller to drive sales opportunities as well as elevate the customer experience the Apple way - surprising and delighting customers in every interaction with our products. You are adaptable and flexible by nature; you're a clear and direct communicator who is aware of your impact on others. You strive to balance the diverse needs of your teams in the midst of constant change. Your leadership and influence will inspire your team to achieve more than they ever thought possible, while discovering new opportunities to grow the Apple business, enhance business partner relationships, and make a difference in our customers' lives.
Description
* You will ensure the regional business operations run seamlessly, Apple's merchandising standards are met, and the Apple customer experience is exceptionally delivered through your committed leadership and role modelling for the team you lead. - You inspire and support team members, including communicating individual and team goals, identifying areas for mentoring and guidance, and implementing development programs for the team to build vital skills and knowledge to achieve goal - You will build strong connections with store leadership and regional partners to develop joint sales, business, and marketing plans to grow Apple products and our range of accessories.
* This role will work closely with each member of your own team and also the Field Staffing Manager and wider Australia and New Zealand Sales organisation.
Minimum Qualifications
* You should have availability to work on a regular schedule of Wednesday to Sundays (inclusive of both Saturday and Sunday) at our partner stores, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
* Experience leading a diverse field sales team across a territory or market.
Preferred Qualifications
* Quick on your feet and connect and influence the right people inside and outside of Apple; you are trusted and comfortable in challenging situations.
* Enjoy working in a collaborative team with open dialogue and debate. You empower your teammates to do their life's best work.
* Believe that communication is key to success. You actively listen and discuss the possibilities with customers and teammates alike.
* See the world in the eyes of the customers and partners by deeply understanding their business needs, challenges, and concerns.
* There are many moving parts in an organisation, and navigating the interdependencies within Apple is needed for success. Understanding how business financials work and strategies for sustaining profitable growth are essential to staying ahead of the competition.
* We do not cut corners in products or business. You bring the highest integrity, honesty, and accountability in all you do daily.
* Open to feedback and relate well to all kinds of people. When faced with an exciting opportunity, you know whom to connect with and when. People know you as a true collaborator who knows what it takes to win.
* Empower others to learn, be curious, and ultimately share your passion for the Apple story.
* Strive for excellence in everything you do. You have a don't give up attitude and finish, especially in the face of resistance or setbacks.