Banking Expert Role
We are seeking an experienced Banking Professional to join our team as a Customer Relationship Officer. As a key member of our banking unit, you will be responsible for delivering exceptional customer service and ensuring that customers' needs are met.
About the Role
This is a permanent, full-time position located in Port Lincoln. As a Banking Expert, you will be required to consistently deliver exceptional customer service, achieve sales results through solutions that meet customers' needs, and build strong relationships with customers and colleagues.
Key Responsibilities:
* Deliver exceptional customer service and ensure customer satisfaction
* Achieve sales results through solutions that meet customers' needs
* Build strong relationships with customers and colleagues
Requirements:
* Proven ability to achieve sales results through solutions that truly meet customers' needs
* Confidence to communicate with new and existing customers face-to-face and over the phone
* The ability to quickly build relationships and rapport with customers and colleagues
Benefits:
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and Employee Assistance Program (EAP)
* Take your learning to the next level through our corporate university 'BEN U'
Our Community Banking Model:
Our Community Banking Model operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.
Why Work With Us?
We believe that our unique business model sets us apart from other financial institutions. Our focus on community development and reinvestment in local initiatives makes us a great fit for professionals who want to make a real difference in their community.