AI gives our people more time to care, connect and change lives.
We believe in using technology to give people more time to care, connect and change lives. AI doesn't replace the human touch - it enables it. By reducing repetitive tasks and increasing access to insights, we’re freeing up time for our people to focus on what matters most: delivering better support and outcomes for our clients. At Trilogy Care, we’re not just tweaking an old system - we’re rebuilding the future of aged care from the ground up, powered by AI, automation and cloud-native tech. As an industry first-mover in practical AI, we’ve embedded real autonomy, experimentation and velocity into the heart of our tech team. Every employee from Development to front-line care has access to generative AI tools at their fingertips. You’ll be part of a fast-growing product and engineering function solving deeply human challenges with modern tools, agile ways of working, and a chance to create real social impact.
As a Senior Tester, you’ll lead the testing strategy and quality practices across our digital platforms - including web, mobile, and API layers. You’ll play a pivotal role in cross-functional delivery teams, ensuring quality is embedded from design through to release.
Bringing deep automation expertise and a risk-based mindset, you’ll design and implement scalable automation frameworks, support exploratory testing, and champion CI pipeline integration. You’ll also advise on testability during design, ensuring releases meet functional, performance, and accessibility standards.
If you're fluent in tools like Playwright and Cypress, and passionate about influencing quality across the entire delivery lifecycle, this role is for you. You’ll guide developers, testers, and product owners on quality risks, test coverage, and release readiness - while continuously evolving how we test, measure, and deliver great software.
What You'll Do
Demonstrate deep understanding of how AI enables faster responses, better outcomes, less admin, and a future-facing aged care industry and take a lead role in designing, developing, deploying and maintaining AI-driven solutions across the organisation. This includes prompt engineering, workflow automation, data integration, internal AI tool development, and the ability to collaborate with non-technical teams to identify and deliver real-world use cases that align with Trilogy Care’s innovation value and goals.
* Lead testing strategy across product squads, including risk-based planning, traceability and automation
* Build and maintain scalable automated test frameworks using Playwright, Cypress, or similar
* Define test coverage across unit, integration, UI, and API levels
* Collaborate with developers to ensure testability and early defect detection
* Perform exploratory, accessibility, usability and regression testing for every release
* Embed automated tests into CI/CD workflows with tools such as Azure DevOps, GitHub Actions
* Monitor test suite health, execution times, and flakiness to maintain test reliability
* Guide defect lifecycle management, ensuring issues are prioritised and verified
* Review and validate test plans, user stories, and acceptance criteria
* Mentor junior testers and uplift testing practices across the engineering team
What You'll Bring
Essential
* Extensive experience in QA, software testing, or test engineering
* Expertise in test automation tools (e.g. Playwright, Cypress) and automation framework design
* Strong API testing skills using Postman or scripting
* Deep understanding of SDLC, STLC, and Agile testing methodologies
* Solid knowledge of HTML, CSS, JavaScript or TypeScript
* Familiarity with accessibility standards and tools (e.g. WCAG 2.2, axe-core)
* Experience working in CI/CD environments with automated quality gates
* Skilled in writing test plans, risk assessments, and release sign-offs
* Confident communicator with technical, product, and business stakeholders
Desirable
* Experience testing React or React Native applications
* Exposure to mobile test frameworks (e.g. Appium, Detox)
* Familiarity with security, performance, and load testing tools (e.g. OWASP ZAP, Lighthouse, k6)
* Background in aged care, healthcare, or compliance-driven environments
* Proficiency with test case management tools (e.g. Xray, TestRail)
* Experience mentoring QA staff and defining testing standards
* Ability to contribute to test architecture across multiple repositories
Qualifications
* Tertiary qualification in IT, Software Engineering, or related field
* ISTQB Advanced Certification (or equivalent practical experience) preferred
Why Trilogy Care?
* Expansive new King Street office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
* Vibrant team culture and regular social events
* Career mapping and progression opportunities across digital and data teams
* Salary packaging to boost your take-home pay
* Access to Fitness Passport to support your health and wellbeing
* EAP support for you and your immediate family
* Employee discounts on groceries, fuel, utility bills, wellness and more
* Hybrid working environment
Join us to build meaningful tools and shape the future of care.
At Trilogy Care, you’ll lead quality practices that give care teams more time to connect, support, and change lives. As a Senior Tester, you’ll work at the intersection of technology and purpose - driving innovation, automation, and real-world outcomes in aged care.
Please note:
Applicants must have full Australian work rights.
As part of our onboarding process, a police check and professional references are required.