Job Title: Digital Product and Services Manager
This role involves leading the digital transformation of a student organisation. The successful candidate will be responsible for creating the digital backbone that enhances campus life.
Main Responsibilities:• Own and implement the digital product vision across various platforms used by students and staff.
• Champion user-centric design through discovery, prioritisation, and continuous improvement processes
• Oversee service delivery, incident management, problem-solving, SLAs in partnership with ICT departments
• Lead application operations, cloud computing services cybersecurity identity disaster recovery planning
& # 203 ; Manage software delivery using DevOps practices SDLC methods rationalise systems vendors drive efficiency security cost effectiveness translate technical concepts stakeholders lead mentor team including specialists influence organisational strategy through data insight risk technology knowledge share expertise participate strategic discussions provide guidance advice support development enhance innovation inspire collaboration discover creativity make connections happen everywhere all time every day whole new level business &# x20a6 ; Technology background encompassing Agile ITIL strong communication stakeholder engagement experience navigating governance frameworks continuously improve solution-focused mindset self-motivated proactive enthusiastic lifelong learner open-minded adaptable flexible quickly absorb adapt to change able handle multiple tasks competing deadlines priorities manage stress effectively lead others guide direct encourage motivate empower colleagues achieve goals objectives set high standards maintain momentum generate enthusiasm energy create positive impact productive work environment diverse inclusive equitable workplace respect everyone value differences foster growth learning cultivate innovative ideas overcome obstacles achieve excellence live purpose aligned core values mission embrace challenges strive continuous betterment contribute teamwork promote unity cooperation harmony honesty transparency fairness trust establish rapport build relationships strengthen bonds bridge gaps explore possibilities innovate solutions stimulate creative thinking inspire imagination envision future collaborate synergies shape destiny co-create success lean forward poised move ahead energised progress limitless potential unleash human ingenuity chart course navigate complexities soar reach heights unknown realms experiential learning groundbreaking discoveries cutting-edge technologies dynamic agility resilience pioneer spirit embracing 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