50 Cavill Ave, Surfers Paradise QLD 4217, Australia Req #3793
Tuesday, 14 January 2025
We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose
The Accounts Receivable Officer - Shared Services will provide end-to-end Accounts Receivable support dealing with multiple properties within a Property Management System. The Accounts Receivable Officer – Shared Services will perform day-to-day financial transactions, including verifying and sending invoices, reconciling & posting payments, completing adjustment forms in line with company policies & procedures, and maintaining the Accounts Receivable aging ledger, including following up overdue invoices, investigating short payments, maintaining record of follow-up actions, and attending Credit Meetings.
Primary Responsibilities
* Review and email invoices daily
* Accurately apply payments received based on remittance advice provided
* Complete adjustment forms as required
* Perform follow-up on aged accounts per Accor's standard policies & procedures
* Attend regular Credit Meetings to provide updates on aged accounts
* Respond to Properties, Wholesalers & Agent requests for information (with a 2 business day service standard)
* Work with Wholesalers/Agents and internal teams to resolve any discrepancies
* Ensure all processes are documented and updated regularly
* Ensure proper recordkeeping and assist in data collection for audit purposes
* Resolve requests or issues in a positive & timely manner or refer to your direct manager for resolution
* Perform other duties as assigned
Skills and Experience
* Previous experience in Accounts Receivable or working with a Property Management System (Opera)
* Experience working in a Shared Services Accounts Receivable environment highly regarded
* Excellent communication and organizational skills
* Superb time management and high attention to detail
* Ability to work with limited supervision
* Ability to meet deadlines and report progress
* Maintain confidentiality of corporate and shareholder information
* Comfortable working with Excel, using formulas and reconciling
* Familiar with contract language and analysis
* Knowledge of general accounting principles, month-end process, etc.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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