Support a dynamic training organisation with your coordination, administrative, and people skills
We are seeking an enthusiastic and highly organised Training Operations Coordinator to provide essential support to our Training Operations Manager and the broader administration team. This is a fast-paced, varied role suited to someone who enjoys multitasking, problem-solving, and keeping everything running smoothly behind the scenes in an RTO.
About the Role
As the Training Operations Coordinator, you will play a key role in ensuring the seamless daily operation of training delivery. You will support trainers, students, and the operations team across a broad range of administrative and coordination tasks.
Key Responsibilities
* Coordinate trainer travel, accommodation, and schedules to ensure smooth delivery of training.
* Assist with daily and weekly trainer rosters, booking requests, and calendar management.
* Perform general data entry and maintain accurate student and trainer records in our Student Management System and Learning Management System.
* Provide friendly and efficient student support, including enquiries, enrolment assistance, and course information.
* Support compliance processes by ensuring documentation is complete, accurate, and stored correctly.
* Assist with the preparation of training materials, class documentation, and assessment packs.
* Help manage training logistics such as venue bookings, equipment, and resource allocation.
* Monitor key operational inboxes and respond or elevate as required.
* Support month-end reporting, attendance tracking, and administrative follow-ups.
* Liaise with internal teams to ensure training sessions are well prepared and run according to plan.
* Provide general administrative support to the Training Operations Manager and broader operations team as required.
About You
You will excel in this role if you are organised, proactive, and enjoy being the go-to person who keeps things moving.
You will bring:
* Strong administration experience, ideally within an RTO, education, or training environment.
* Excellent communication and customer service skills.
* High attention to detail and accuracy in data entry and record keeping.
* Strong time‑management skills and the ability to prioritise competing workloads.
* Confidence using SMS, LMS, and Microsoft Office applications.
* A team‑focused attitude with a willingness to help wherever needed.
* Problem‑solving skills and the ability to think ahead.
Why Join Us?
Work with a supportive team that values collaboration and quality.
Opportunities for professional development and growth in the VET sector.
A varied role where no two days are the same.
Be part of a respected RTO delivering training that makes a real impact.
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