Job Description
BUSY At Work is expanding its BUSY Business division and we're looking for a digitally savvy, commercially minded advisor who loves helping small businesses grow.
This is not your typical agency role. You'll work directly with business owners to improve their marketing, online visibility, customer engagement and digital confidence through practical, hands‐on support that creates real outcomes.
If you enjoy combining strategy with action and want to make a genuine impact across regional business communities this role offers variety, purpose and the opportunity to help shape a growing business division.
About the Role
As a Digital Advisor, you'll deliver one‐on‐one advisory sessions, workshops and practical implementation support to small businesses across areas such as:
* Social media strategy and content
* Meta Ads and Google Ads
* SEO, Google Business and online visibility
* Email marketing and CRM engagement
* AI tools and automation for small business
* Online booking systems (e.g. Acuity, Calendly etc.)
* Online branding and content strategy
* Digital growth planning
You'll work with everyone from start‐ups building their first digital footprint through to established businesses looking to modernise and scale.
Key Responsibilities
* Deliver one‐on‐one digital advisory sessions
* Conduct digital capability and growth assessments
* Facilitate engaging workshops and webinars
* Support businesses to adopt AI and modern digital tools
* Build and maintain relationships with local Chambers of Commerce, councils, business networks and regional stakeholders to drive program awareness and referrals.
* Represent BUSY Business at events, expos and networking activities
* Contribute to content creation, success stories and business engagement initiatives
This role can be based in either Cairns or the Sunshine Coast and operates under a hybrid work model, combining in‐office collaboration with work‐from‐home flexibility. The position also includes regional travel and occasional out‐of‐hours commitments, such as evening workshops and weekend events. This is a fixed‐term role until March 2030.
Why Join BUSY Business?
* Be part of an exciting growth phase within BUSY Business
* Work closely with small businesses across a wide variety of industries
* Opportunity to shape workshop content and delivery models
* Travel and regional engagement opportunities
* Purpose‐driven organisation focused on real outcomes
* Supportive, fast‐moving and entrepreneurial team culture
* 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
* Clear pathways for internal advancement
* Dedicated training budget for personal and professional growth
* BUSY Benefits program – Paid parental Leave, retail discounts and access to Fitness Passport
* Community Giving day
* Enjoy work that genuinely impacts lives
* Employee Assistance Program with Sonder Wellbeing App
Desired Skills and Experience
About You
You might come from:
* A freelance/social media background
* Small business consulting
* Content creation or paid advertising
* eCommerce or online business
Most importantly, you know how to communicate digital concepts in a practical, non‐technical way. You'll ideally bring:
* Experience with Meta Ads, Google Ads or SEO/SEM
* Experience with Google Business and local search optimisation
* Strong social media and content knowledge
* Familiarity with online bookings and scheduling tools
* Confidence presenting to groups or facilitating workshops
* Commercial awareness and customer engagement skills
* An understanding of how small businesses operate
* Experience using AI tools and digital platforms
* A genuine passion for helping businesses grow
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
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