Job Description - Conference & Events Manager - NT Cluster (HOT0BQD5)
Conference & Events Manager - NT Cluster (Job Number: HOT0BQD5)
Work Location: Hilton Darwin, 32 Mitchell Street, Darwin 800
A Conference and Events Manager for Hilton Hotels and Resorts leads and manages both the team and the commercial performance of the event sales and event planning teams. The role focuses on proactively driving the commercial success of our four Northern Territory hotels.
What will I be doing?
As Conference and Events Manager for the NT Cluster, you will manage the Conference & Event teams to convert customer enquiries into confirmed sales and ensure exceptional guest experiences for groups, events, and individual travelers staying at Hilton Darwin, DoubleTree by Hilton Darwin, Hilton Garden Inn - Darwin, and DoubleTree by Hilton Alice Springs.
You will be responsible for:
* Maximizing all Conference and Event commercial opportunities
* Reviewing business plans, identifying gaps, and proactively filling capacity to meet targets
* Contributing to the hotels' commercial strategy and ensuring departmental adherence
* Understanding the competitive marketplace and implementing strategies to stay ahead
* Account managing regular event clients
* Leading the conference and events teams, fostering a high-quality culture focused on relationships, customer service, and profitability
* Developing the Event Sales Team for career progression and succession planning
* Supporting hotel promotional activities
What are we looking for?
The ideal candidate will have:
* Experience in a Conference and Events Sales role within the hotel/leisure sector
* Strong analytical skills to interpret business indicators and market trends
* Excellent sales, conversion, and coaching abilities
* Strong planning and organizational skills
* Responsibility, resilience, and ability to work under pressure
* Flexibility in handling various work situations
Preferred qualifications include:
* Knowledge of hotel property management systems
* Previous similar role experience
What will it be like to work for Hilton?
Hilton is a leading global hospitality company offering a wide range of accommodations worldwide. We are committed to providing exceptional guest experiences and fostering a team dedicated to our vision of "filling the earth with the light and warmth of hospitality." Our team members are central to our success, creating remarkable experiences every day.
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