Job Title: Store Operations Expert
Key Responsibilities:
* Deliver effective store administration in line with standard procedures, including cash handling, banking integrity, systems access, data integrity, and marketing and promotional activity.
* Contribute to financial performance through effective inventory management and management of controllable expenses.
* Manage all sales channel fulfillment in line with procedures.
* Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
* Contribute to store presentation and merchandising through quality visual displays, in-store marketing, and product promotion.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong focus on customer service. They will also have the ability to continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Competency Requirements:
* Customer Focus - Deliver solutions that meet or exceed customer needs.
* Drives Results - Consistently achieve results, even under challenging circumstances.
* Demonstrate Self-Awareness - Utilize feedback and reflection to gain insight into personal strengths and areas for improvement.
Additional Information:
This role is an opportunity to develop a career in retail operations and contribute to the success of the business.