Administration Officer - Early Childhood Approach
Location: Kingston, Australian Capital Territory, Australia
Job Description
We are looking for an empathetic and reliable Administration Officer to join our Early Childhood Approach (ECA) Team. This role requires a positive attitude, strong teamwork skills, initiative, and a commitment to providing a customer-centred, professional environment.
Responsibilities
Support the ECA team with daily operations, inquiries, scheduling meetings, WH&S tasks, data collection, reporting, bookings and other ad-hoc duties as required.
Provide exceptional customer service and respond to enquiries (via phone and email) from families with empathy and respect.
Maintain up-to-date spreadsheets, data, files and other documents as required.
Contribute to a workplace environment that supports peers, teamwork and ensures the provision of quality services for clients.
Qualifications
Minimum of 3 years' experience working efficiently in a similar, complex and fast-paced environment.
Proven initiative, confidence and ability to support other admin staff in the office.
Proven track record in developing, implementing and maintaining operational workflow processes.
Experience in processing invoices and credit card reconciliation.
Exceptional computer skills with experience and the ability to gather data and prepare detailed reports.
Higher education or certification in office / business administration or a related field.
Early Childhood, NDIS or disability experience is highly regarded.
Benefits
Diversity & belonging – We value all backgrounds, abilities and identities and are committed to cultural safety.
Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care.
Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
Free, confidential support – Our Employee Assistance Program is available for you and your family.
Employee benefits – Maxxia offers a range of benefits to salary packaging customers including cashback from over 400 retailers.
Make a real impact – Guide families through the NDIS, ensuring their child's goals and needs are met.
Build strong connections – Develop trusted relationships with families, service providers and the community.
Work alongside dedicated professionals committed to inclusion and positive outcomes.
Next Steps
Please review the
position description
, attach a resume, and in the 'Message to Hiring Manager' field include a brief outline addressing your interest and suitability for this role.
If you would like more information about the position, please contact Merin O'Gorman (Regional Lead) at
.
Applications close Sunday 30th November
Required Experience and Skills
Requires ECA Team membership, complete compliance with Australian employment law and mandatory identification of marital status.
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