- Inclusive and diverse workplace
- Adaptable working arrangements considered
- $96,737 - $106,950 (plus 15.4% superannuation)
Our participants, Our people, Our purpose
Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 700,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits
The APS6 Partner Manager role works within a team responsible for the effective management of performance, contract assurance, and operational objectives of the Partners in the Community program. This will be achieved through the development of positive and collaborative working relationships with partners and key internal stakeholders.
Our partners are community-based organisations that we fund to help deliver local area coordination and early childhood services in some parts of Australia.
Where you can add value
The National Disability Insurance Agency (NDIA) is seeking suitable candidates to fill APS6 Partner Manager vacancies in the Partners Branch.
Partner Managers are confident communicators providing subject matter expertise and technical knowledge on a range of complex and routine legislative, policy and practice matters. Their role is to support the delivery of performance and contract assurance activities to a high standard.
This role will provide you with opportunities to make a key contribution to the partners in the community program and contribute to the success of the NDIA for generations to come.
Responsibilities of the role may include, but are not limited to:
- Building and maintaining positive relationships with key stakeholders and partners as their central point of contact within the agency.
- Supporting the operational performance and practice of partners to ensure they fulfil their contractual obligations and meet the requirements of the performance management framework (PMF).
- Contribute to regular partner meetings and support the implementation of strategies and data analytics to drive performance improvements and build partner capability.
- Respond to stakeholder enquiries of a complex or routine nature relating to the PiTC program, and contribute subject matter expertise and technical knowledge to develop solutions.
- Provide accurate and specialised advice to partners relating to legislation, contracts, policies and procedures.
- Actively participate in governance or working group projects and activities, to support the branch to achieve objectives.
- Contribute to the development of team objectives and strategic planning for branch initiatives, including the identification and management of risks.
- Contribute to the continuous improvement of internal systems and processes.
- Where relevant this position may have team leadership responsibilities and delegated authority to manage resources.
- Coaching others to develop and build their capability and provide performance feedback.
Enough about us, let’s talk about you
If you are a problem solver, have experience in improving supplier performance, an ability to work with partners to ensure contractual obligations are met, and are passionate about contributing to a team dedicated to making a difference, then this is the perfect place for you to flourish.
The successful candidate will be able to work independently and have high level stakeholder engagement skills. Effective time management and the ability to manage competing priorities will be highly regarded.
What we’re looking for in our ideal candidate:
- Ability to work independently, with limited direction and be guided by policies, procedures, standards, methodologies and precedents.
- Ability to liaise with a range of stakeholders, using effective and influential communication skills.
- Ability to perform research and analysis to support decision-making.
- Ability to provide accurate and specialised advice, ensuring knowledge of and compliance with relevant legislation and policy frameworks.
- Ability to respond to competing and often urgent priorities in a calm and efficient manner while also maintaining high work standards and accuracy.
- Ability to source, collate and analyse data to support performance management.
- Prior knowledge, or the ability to acquire knowledge of the National Disability Insurance Scheme (NDIS) and the Partners in the Community (PITC) program.
- Knowledge of legislative, financial and administrative frameworks, contemporary contract management practices, government decision-making processes and agency guidelines and regulations.
- Qualifications, or relevant experience in business, legal, commerce or a related field.
- Understanding of, or experience in stakeholder management, procurement, contract management or service delivery roles.
- Experience leading a geographically dispersed team
- High level of competence with IT systems.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
- You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 717,000 Australians.
- Access to higher superannuation and above market leave entitlements
- Competitive remuneration and working conditions that support a positive work life balance
- Access to ongoing professional development and learning
While this role is ideally performed from any NDIA office location, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 11:30pm AEST on Wednesday 10th December 2025.
If you have any questions, please contact Donna Hood on donna.hood@ndis.gov.au or 03 5223 5034.
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recritment on 1300 138 337 or ndia@dfp.com.au
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.
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