We're looking for a Frontline Hero — the person who keeps our studio running smoothly, our members cared for, our team supported, and our membership growing.... aka, the Mary Poppins of Pilates studio Managers
You're the first friendly face (and voice) people meet, and the organised, proactive force who keeps everything flowing behind the scenes.
If you love people, systems, and sales, this is the role for you.
Who We Are
Located in Joondalup, we're one of Perth's longest-running and successful Pilates studios.
You'll work closely with our founder and CEO, Michael, and our highly skilled instructor team to support and grow our thriving membership community.
Your Superpowers
You're warm, proactive, and make people feel seen
You juggle calls, emails, and bookings like a pro — all while remembering member milestones, pets name and more
You solve problems quickly and communicate clearly
You love tidy systems, organised processes, and a good google spreadsheet
You can sell with heart, guiding people to the membership or service that suits them best
Your Daily Missions
Manage studio and online operations (GHL, MindBody, Google Drive)
Respond to texts, emails, and calls with warmth and clarity
Support new members with onboarding, app setup, and workflow integration
Nurture leads in GoHighLevel and make follow-up sales calls
rocess payments, update KPI's, and track daily sales
Keep weekly schedules and instructor rosters running smoothly
Book privates, massages, and group classes
Run monthly reports and track key metrics
Check member attendance, follow up on missed sessions, and celebrate wins
Who You Are
* Confident with technology
* A natural communicator who genuinely enjoys helping people
* Detail-oriented, reliable, and calm under pressure
* Experienced in admin, customer service, sales, or studio/clinic operations (fitness/wellness is a bonus)
* Someone returning to the workforce or seeking a change — this role has highly transferable skills
We're looking for the right person, and we can train the right skills.
What You'll Love
* A supportive workplace with clear systems and established processes
* A role where your work directly impacts people's wellbeing and lives
* Opportunities for professional growth within the business
* A beautiful studio environment
* KPI bonuses on top of your salary
* Free Pilates classes to support your own health and strength
Location & Hours
Based in our Joondalup Klinik
Part-time | 3–6 hours per day
We're flexible around school hours or other commitments, but you must be onsite during our busiest times and have flexibility for the occasional evening and Saturday morning.
Job Type: Part-time
Pay: $52,000.00 – $68,400.00 per year
Expected hours: 25 – 30 per week
Benefits:
* Gym membership
* Profit sharing
Work Location: In person