The role of Service Delivery and Admin Assistant is key to providing administrative support for the service team in Melbourne.
Job Description:
The successful candidate will be responsible for monitoring and distributing incoming emails, answering phone calls, and assisting with various tasks such as invoicing, labour transfers, and purchase orders.
Responsibilities:
* Monitoring and distributing incoming emails
* Answering phone calls and responding to customer inquiries
* General assistance to the service team
* Raising and dispatching work orders
* Invoicing completed work orders
* Investigating disputed invoices and processing credits when required
* Labour and cost transfers
* Raising Purchase Orders including SG&A POs
* Assisting with EH&S requirements as needed
* Ensuring technicians have debriefed daily and assisting where required
* Following up on purchase orders, required documentation etc.
* Helping teams reach forecast
* Daily receipting of Purchase Orders
* Payroll and Accounts Payable – mapping
* Running and actioning admin reports
* New customer account creations/modifications
* New Vendor account set up
* Assisting other teams where required
* General support when people are on leave
Required Skills and Qualifications:
A strong administrative background and excellent communication skills are essential for this role. The ability to multitask, prioritize tasks, and meet deadlines is also critical.
Benefits:
This role offers a competitive salary and opportunities for career growth and development. Our team provides a supportive and dynamic work environment, and we offer a range of benefits to our employees.
Others:
We value diversity and inclusion in our workplace and welcome applications from candidates from diverse backgrounds.